Terms and Conditions


Your use of this website and the products and services offered and supplied via this website (referred to collectively as the “Services” in this document), whether as a guest or a registered user, is subject to the following legal terms and conditions, which are effective and binding between you and Anglia Ruskin University (ARU).

Use of the ARU Crowdfunding Website includes accessing, browsing, or registering to use the website. Please read these terms and conditions carefully (collectively, this legal agreement is referred to as the ‘Terms’), as these will apply to your use.

If you do not wish to be bound by these terms and conditions, you should not continue to use or access the ARU Crowdfunding Website or use any other of the Services.

ARU recommends that you print a copy of these terms and conditions, or save them to your computer, for future reference.

Terms and Conditions

The ARU Crowdfunding Website is provided by ARU’s third party service provider, Sponsorcraft Ltd (providers of the platform Hubbub), and these terms and conditions operate between you and ARU only. Sponsorcraft Ltd has no contractual relationship with you, except in relation to any third party rights which Sponsorcraft Ltd may enforce under this contract. Your attention is drawn to the paragraph immediately below and the paragraphs entitled “Fundraising information for Creators and Sponsors” and, “Payments and fees”.

ARU's registered office and main trading address is: Bishop Hall Lane Chelmsford Essex CM1 1SQ. ARU is an exempt charity and its HMRC exempt charity reference number is XN87485. ARU's VAT number is GB 637 1509 40.

The terms and conditions set out in this document form a legally binding agreement between you and ARU in relation to your use of the Services as either a staff or student Creator (Creator) or a donor (Sponsor). It is important that you take the time to read them carefully. ARU considers that these Terms, together with the University's Privacy Policy, your request to register as a user of the Site, and any other terms relating to fees or other ad-hoc matters which are agreed to in writing between you and ARU, constitute the whole agreement.

The term ‘Creator ’ means any registered member of ARU student body or staff studying or teaching at the Chelmsford, Cambridge or Peterborough campuses involved in a Project. The term ‘Project’ means any Project meeting the guidelines set by ARU and posted on ARU Crowdfunding Website. The term ‘Sponsor’ means any organisation or individual contributing financially to a Project. The term 'Content' means any content, including (but not limited to) videos, audio clips, text, software, pictures and other features and information which ARU has made available as part of the Services, including content which you have uploaded to the Site in accordance with the Terms. The “Site” means the ARU Crowdfunding Website.

Accepting the Terms

Using the Site, acts as your confirmation that you accept these Terms and that you agree to comply with them. You also understand and agree that ARU will treat your use of the Services as this acceptance. If you do not agree to the Terms, you must not use the Site or Services.

The Terms also incorporate the Privacy Notice, and all other operating rules, policies and procedures that may be published from time to time on the Site by ARU, which may be updated without notice to you. In the event of any inconsistency or conflict between the Terms, the Privacy Notice, your request to register as a user of the Site, and/or any other terms relating to the processing of the payments and fees, match-funding agreements or ad-hoc conditions of use, the Terms shall have priority.

The Services are available only to individuals who are at least 18 years old. You represent and warrant that you are of legal age to form a binding contract, and that all registration information you submit is truthful and correct.

ARU reserves the right to:

(a) Refuse the Services to anyone, at any time without notice and for any reason in its absolute discretion;

(b) Change its eligibility criteria at any time without notices and for any reason.

(c) Reserve the right refuse donations at our discretion

You may not use the Services and may not accept the Terms if:

(a) You are not of legal age to form a binding contract with ARU;

(b) You are not normally resident in the UK or the country from which you use the Services; or

(c) You are a person not allowed to receive or use the Services under the laws of England and Wales.

Registration of Projects on the Site is ARU Crowdfunding Services are currently restricted to ARU Staff and UK, campus-based students who are studying at: Chelmsford, Cambridge and Peterborough.For the steps you need to take to register your Projects or pledge sponsorship monies to a Project, please see the ARU User Guidelines and/or the FAQ’s /faq/about/.. Alternatively, you can contact a member of the Development Team, who operates the Site, at: giving@anglia.ac.uk.


In order to use parts of the Services, you may be required to register and select a password and “user name”. You shall not:

• Create or use the name of another person with the intention of impersonating that person;

• Use a user name which is subject to any rights of a person other than you without appropriate authorisation; or

• Create a user name which is offensive or inflammatory as deemed by ARU.

If you fail to comply with any of the terms, ARU reserve the right to refuse registration of, or to cancel a user and disable any user name or password, at any time. You shall never use another user’s account.

You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services. You must not disclose this information to any third party. If you become aware of any unauthorised use of your password or of your account, you should notify ARU immediately by email to giving@anglia.ac.uk..

Finally, you agree that you are solely responsible for all activities that occur under your account.

Changes to the Terms

ARU reserves the right to alter or replace the Terms, or to change, suspend or discontinue the Services at any time, by posting on the Site or by sending you an email. You agree that ARU may limit the Services or restrict your access to parts or all of the Site and Services without notice or liability. It is your responsibility to check the Terms periodically for changes, as they are binding. You agree that in continuing to use the Services following any changes to the Terms constitutes acceptance of those changes.


You agree to use the Site and all Services responsibly and legally and not to use the Services for any purpose that is prohibited by the Terms. The Services are provided solely for your use in relation to a Project or Projects. You are responsible for all of your activity in connection with the Services.

Under these Terms you are prohibited from taking any action in relation to your use of the Services which:

• Infringes any patent, trade mark, copyright, right of publicity or other such right, or violates any law or contractual duty; • Is false, misleading or inaccurate; • Is obscene, offensive, or unlawful in any way; • Constitutes spam, junk mail or advertising which has not been authorised by ARU; or results in software viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. • Interferes with, damages or destroys the proper function of the Services; • Impersonates any person or entity, including any employee or representative of ARU.

Additionally, you agree not to:

• Take any action that imposes or may impose an unreasonable or disproportionately large load on Sponsorcraft Ltd’s infrastructure; • Engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services), including (but not limited to) attacking the Site via a denial-of-service attack or a distributed denial-of service attack; • Access (or attempt to access) any of the Services by any means other than through the interface that is provided by ARU via Sponsorcraft Ltd. You specifically agree not to access (or attempt to access) any of the Services through any automated means (including use of scripts or web crawlers) and agree not to run any form of spam or auto-responder on the Services.

If you breach this provision, you may be committing a criminal offence. ARU will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately and ARU reserves the right to initiate a further disciplinary process.

ARU does not guarantee that any Content will be made available on or through the Services. All Projects are published at the discretion of the Development Office, who reserve the right to remove, edit or modify any Content in its sole discretion from the Services at any time, without notice to you and for any reason. The decision of the ARU Development Office as to whether or not a project can be published on the ARU Crowdfunding website is final. ARU is under no obligation to communicate the reasons why Content or Projects are not published or are removed, however if you do have any questions, you can email: giving@anglia.ac.uk.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software.

Information for Creators

When you register a Project with ARU, you represent, warrant and undertake to ARU and all users of the Site that:

• You are a member of ARU;

• You are 18 years of age or older;

• You are the person with ultimate responsibility for the Project (or are otherwise acting with the express authority of that person);

• You will obtain, maintain and renew (as applicable) any necessary approval, authority, consent, licence or any other permissions in relation to your use of the Services to achieve funding for the Project and comply with all applicable laws;

• You will use all money received specifically (with no exceptions) as outlined in your Project

• You will communicate any changes immediately and in full to both your Sponsors and to ARU via giving@anglia.ac.uk or by telephone to 01223 365573

• You will not offer securities/financial instruments in return for Sponsor pledges; and

• You will not misuse any Sponsor pledges, including not using any monies pledged for purposes which are not stated aims of the Project.

• You will not misuse any Sponsor data, or will not pass any Sponsor data on to any third parties whatsoever.

• You will not unnecessarily store any data or information on your Sponsors and will not remove any Sponsor data from the Site

In some cases, where a Creator may be submitting a Project that constitutes Research, it will be necessary to subject your Project to the ARU ethics review process. If this is relevant, a member of the Development Office will let you know and will not publish your Project until it has undergone the formal review. If you feel that your Project constitutes Research, or are unsure, please check with your relevant academic authority before creating a submission on the Site.

Information on Research Ethics, please visit: [www.anglia.ac.uk/researchethics] (www.anglia.ac.uk/researchethics). For any questions regarding the criteria for projects, please contact: giving@anglia.ac.uk.

Fundraising Information for Creators and Sponsors

ARU shall not be liable for your interactions with any third parties during your fundraising through the Site, including organisations, other Creators, Sponsors or individuals found through the Services. Your interactions may include, but are not limited to, delivery of goods and services, and any other terms, conditions, warranties or representations associated with listings on the Site.

ARU does not exercise control over the timings or performance of Projects in any way; does not warrant that Sponsors’ pledges will be used for any particular purpose; and is not responsible for any dissatisfaction regarding Creators’ use of Sponsors’ pledges, including any misuse of Sponsors’ pledges.

ARU is not responsible for any damage or loss incurred as a result of any such dealings in relation to the Projects or otherwise. All dealings are solely between Creators and Sponsors as the case may be.

In the case of any disputes between Creators and Sponsors, it is important that steps are made by each party to resolve any conflict. However, if either or both parties require ARU to mediate or support with any concerns, please email giving@anglia.ac.uk.

ARU is under no obligation to become involved in disputes between Sponsors and Creators, or between users of the Site and any third party. In the event of a dispute, you agree not to pursue ARU, its officers, employees, agents, Sponsorcraft Ltd or successors in relation to any claims arising out of or related to such disputes. You agree that ARU, its officers, employees, agents, Sponsorcraft Ltd and successors are exempt from and not subject to such claims.

Creators are solely responsible for fulfilling obligations both implied and stated in any Project they create. ARU reserves the right to remove a Project from the Site and cancel, [or refund any completed cancelled projects] all associated Sponsors' pledges at any time for any reason in its absolute discretion without liability.

For projects that reach their targets, but cannot be fulfilled or completed after donations have been paid then ARU requires that all fundraised money is returned to the Sponsors and any match-funding returned to the ARU Foundation. Refunds will be made via Stripe, to the original payment card and will be administered by ARU.

If Creators and Sponsors communicate separately about initiating refunds at their own discretion , they should make a member of the Development Team aware by emailing giving@anglia.ac.uk. If this occurs then Creators are responsible for returning all agreed monies.

Neither ARU nor Sponsorcraft Ltd is responsible for issuing refunds for funds that have been collected by Creators. However ARU can issue refunds UP TO 5 working days after a project has completed and finished fundraising. You must explicitly contact the Development Office on: giving@anglia.ac.uk or on 01223 695773 if you have this request.

To receive their rewards, Sponsors provide their details to Creators, so that they can administer or deliver the promised rewards. It is important that if a Sponsor does not wish for their information to be passed on to a Creator, they should contact the ARU Development Team at: giving@anglia.ac.uk to make other arrangements for the delivery of their rewards.

ARU reserves the right to question, or block any payments made by any Sponsor at any time at their own discretion and are not obliged to provide any additional reasoning or information behind this decision.

Creators will be required to submit regular reports to the ARU Development Office during the course of their Project. Failure to do so will cause the Development Office to require the repayment of money raised to Sponsors.

Once a Project has completed a Creator shall submit a full account of how the money raised by ARU Crowdfunding has been spent, within two months after the initial fund transfer (from the ARU Foundation) or will provide periodical updates, agreed with The ARU Development Office, whilst a project is in progress.

If a suitable and timely account of the project is not received, The ARU Development Office will require the creator to repay the funds raised to the Sponsors, and to return any money received from ARU Foundation as match–funding.

Payments and Fees

All funds are collected for Creators via Stripe.

The Stripe Service (debit / credit card payments) is a payment service which allows Creators to accept and process credit card, debit card and other types of card payments from their Sponsors. By registering with Stripe, the Creator accepts Stripe’s terms and conditions which can be found at www.stripe.com/terms.

Stripe apply a fee to the funds raised by successful Projects. This fee is dependent on the size of donations and may change over time. If your Project does not reach its funding target no fees are charged by Stripe. Please visit Stripe’s Fees page for more information on their costs.

Neither ARU nor Sponsorcraft Ltd is responsible for the performance or fairness of Stripe, and neither ARU nor Sponsorcraft Ltd is responsible for any Stripe fees.

Given the occasional failures of some credit cards, neither ARU nor Sponsorcraft Ltd can guarantee the full receipt of the funds raised.

ARU will transfer to Creators all sponsorship monies pledged and paid by Sponsors within 30 working days (unless stated otherwise in a direct communication) of receiving money into the ARU bank account. Please be aware that payments are made from Stripe to ARU every 7 days, so you are likely to receive your money up to 35 working days after the end of your project. Please adapt your timeframes and deadlines accordingly.

Sponsorcraft does not charge processing fees for projects on hubbub.net.

The administration fees charged by Stripe will be deducted from the fundraising total raised by a Creator, so Creators should ensure that they set targets with these charges in mind. A breakdown of fees charged by Stripe is set out on their website.


ARU reserves the right to terminate your account or restrict access to all or any part of the Services at any time. This may happen without notice or cause and such termination and/or restriction will be effective immediately. This may result in the forfeiture and destruction of all information and/or Content associated with your use of the Site.

If you wish to terminate your account at any time, please contact us by email at giving@anglia.ac.uk. ARU will effect the termination of your account, and remove your information from the Site, as soon as reasonably possible.

If, in the event that ARU feels that you have misused the Services, they retain the right to escalate any sanctions to include (for students) the academic or (for staff) employee disciplinary procedure. The term ‘misuse’ includes, but is not limited to, creating fraudulent or deliberately misleading projects, misusing the Site or Services for illegal financial practices or any unacceptable or offensive behaviour.

ARU maintains the right to terminate your account and request that a full amount of monies raised is returned to your Sponsors.

When the supply of the Services to you is terminated, for whatever reason, certain legal rights, obligations and liabilities that you and ARU have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall continue to have full force and effect. These include (but are not limited to) your obligations in relation to conduct, Content, intellectual property rights, payment and indemnification, and ARU’s rights in relation to payment, Content, intellectual property rights, warranty disclaimer, limitation of liability and indemnification. The “General Legal Terms” section near the end of this document shall also continue to have full force and effect.

Linking to the Site/other websites

The Services may contain links to other websites or resources on the Internet, and other websites or resources may contain links to the Site.

You acknowledge that ARU is not responsible or liable for the content or any aspect of such third party websites and you use them at your own risk. The fact that ARU provides links to certain third party websites does not in any way constitute endorsement of, or association with such websites, and ARU reserve the right to request that you remove these links at any time. Furthermore, you acknowledge and agree that ARU shall not be responsible or liable for any damage or loss caused by your use of any such website or resource.

You may link to any page of the Site, provided you do so in a way that is fair and legal and does not damage, or take advantage of ARU’s reputation. You must not establish a link that suggests any form of association, approval or endorsement on ARU’s part where none exists. ARU reserves the right to withdraw linking permission without notice and request that you remove all, or certain links. The website to which you are linking must comply in all respects with the content requirements set out in these Terms. If you wish to make any use of Content on the Site other than that set out above, please contact giving.ac.uk.


You acknowledge that all Content which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated.

You should be aware that Content presented to you as part of the Services may be protected by intellectual property rights which are owned by those who provide Content to ARU (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by Sponsorcraft Ltd, by the Creator, or by the owners of that Content, in a separate agreement.

ARU reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any part of the Site or Services.

You understand that by using the Services you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the Services at your own risk.

You agree that you are solely responsible for any Content that you create, transmit or display while using the Services and for the consequences of your actions (including any loss or damage which Sponsorcraft Ltd may suffer) by doing so. In particular, ARU will not be responsible, or liable to any third party, for the content or accuracy of any Content posted by you or any other user of the Site.

Whenever you make use of a feature that allows you to upload content to the Site, or to make contact with other users of the Site , you must comply with the Terms. You warrant that any such contribution does comply with the Terms, and you will be liable to, and indemnify ARU for any breach of that warranty. This means you will be responsible for any loss or damage which ARU suffers as a result of your breach of warranty.

No Content is intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on the Site.

The views expressed by other users on the Site do not represent ARU's views or values.


ARU gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive licence to use the Content provided to you as part of the Services. This licence is for the sole purpose of enabling you to use the Services in the manner permitted by the Terms. Use, reproduction, modification, distribution or storage of any part of the Services (including any Content) other than for personal, non-commercial use is expressly prohibited without prior written permission from ARU.

You may not (and you may not permit anyone else to):

• copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of any part of the Services, unless this is expressly permitted or required by law .

• assign (or grant a sub-licence of) your rights to use the Services, grant a security interest in or over your rights to use the Services, or otherwise transfer any part of your rights to use, or obligations in relation to, the Services.

You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the Content you give ARU a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on, or through, the Services. This licence is for the sole purpose of enabling ARU to display, distribute and promote the Services.

You understand that the Site, is operated by the ARU Development Office. In performing the required technical steps to provide the Services to our users, ARU may make such changes to your Content as are necessary to conform and adapt that Content. You agree that this licence shall permit ARU to take these actions.

You confirm and warrant to ARU that you have all the rights, power and authority necessary to grant the above licence. Other than the limited licence set out above, ARU acknowledges and agrees that it obtains no right, title or interest from you under these Terms in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). Unless you have agreed otherwise in writing with ARU, you agree that you are responsible for protecting and enforcing those rights and that ARU has no obligation to do so on your behalf.

Copyright Issues

It is ARU's policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law and to terminate the accounts of repeat infringers.

You must not reproduce ARU logos or intellectual property without our express written permission. If you wish to make an inquiry or report a copyright infringement, you can do so by contacting us either by post to Development Office, Anglia Ruskin University, Bishop Hall Lane Chelmsford Essex CM1 1SQ, or by email to giving@anglia.ac.uk.

Intellectual Property Rights

You agree to ARU (and others permitted by ARU to act on its behalf) doing the following in connection with the provision of the Services:

• using and performing the Services on your behalf (including but not limited to displaying, utilising and promoting the Content together with any other such information as is required in order for the Services to function effectively);

• allowing others to utilise the Content as part of the Services; and

• publishing, and permitting others to publish, the name(s), trademarks, and details of you and the other Creators involved in your Projects.

You hereby agree to ARU using, and displaying as appropriate your trademarks, logos or similar proprietary rights solely in connection with the Services. None of the above affects your ownership rights in relation to Content you upload onto the Site.

Warranty Disclaimer

You agree and acknowledge that ARU has no special relationship with or fiduciary duty to you. You acknowledge that Sponsorcraft Ltd cannot control, nor has it any obligation to act in relation to:

• the way in which you utilise the Content;

• what Content you access via the Site;

• the impact the Content may or may not have on you;

• which users gains access to the Site; or

• what actions you may take as a result of having been exposed to the Content.

You agree that ARU is not liable for you having acquired or not acquired Content through the Site. ARU does not guarantee that the Site, or any Content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. ARU may suspend, withdraw, discontinue or change all or any part of the Site without notice. ARU will not be liable to you if for any reason the Site is unavailable at any time or for any period.

The Services are provided "as is" and "as available" and are without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed.

ARU, and its directors, employees, agents, suppliers, partners and content providers do not warrant that:

(a) The Services will be secure or available at any particular time or location;

(b) The Site, or any Content on it, will be free from errors or omissions;

(c) The Content on the Site is accurate, complete or up-to-date;

(d) Any defects or errors will be corrected;

(e) Any content or software available at or through the Services is free of viruses or other harmful components, or;

(f) The results of using the Services will meet your requirements. Your use of the Services is solely at your own risk.


In the event that any action you take in relation to the Services constitutes an infringement by you or anyone else using your account of any intellectual property rights whatsoever, or constitutes defamation or the abuse of another user’s privacy, or if you are a Creator and you fail to make any refund due to your Sponsors under these Terms , which should be made resulting in ARU or Sponsorcraft Ltd suffering reputational or other damage, and such action results in claims, liabilities and expenses relating to such action, you shall defend, indemnify and hold unaccountable ARU, its employees, directors, Sponsorcraft Ltd and all other parties associated with ARU from such claims, liabilities and expenses. This means you will be responsible for any loss or damage which ARU suffers as a result of any such action. ARU reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate fully with ARU in asserting any available defences.

Limitation of Liability

Nothing in these Terms excludes or limits ARU’s liability for death or personal injury arising from ARU’s negligence, or its fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Whether you are a Creator or a Sponsor, you agree not to use the Site for any commercial or business purposes, and ARU has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

ARU is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of ARU’s breach of the Terms or if it was contemplated by you and ARU at the time we entered into this contract. ARU shall not be liable for any damage whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

• Use of, or inability to use, the Site;

• use of or reliance on any Content displayed on the Site;

• data loss, cost of procurement of substitute goods or services, consequential damages of any kind whatsoever, substitute goods or services (however arising); or

• a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.

Electronic Notification Policy

By using the Services, you consent to receiving from ARU all communications including notices, agreements, legally required disclosures or other information in connection with the Services (collectively, "Contract Notices") electronically. Additionally, ARU reserves the right to contact Creators by telephone should a problem arise with their Project. ARU may provide such electronic Contract Notices by posting them on the Site. If you desire to withdraw your consent to receive Contract Notices electronically, you must discontinue your use of both the Site and the Services.

Gift Aid

ARU may include a Gift Aid option and any such option will be subject to the additional legal terms covering this. You can find these here: gov.uk/donatingtocharity/gift-aid.

General Legal Terms

You agree that ARU may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

ARU may transfer its rights and obligations under the Terms to another organisation, and ARU will always notify you in writing if this happens, but this will not affect your rights or ARU’s obligations under the Terms.

You agree that if ARU does not exercise or enforce, or delays in exercising or enforcing, any legal right or remedy which is contained in the Terms (or which ARU has the benefit of under any applicable law), this will not be taken to be a formal waiver of ARU’s rights and that those rights or remedies will still be available to ARU (and does not mean that you do not have to comply with your obligations). If ARU does waive a default by you, ARU will only do so in writing, and that will not mean that ARU will automatically waive any later default by you.

This contract is between you and ARU. A person who is not a party to the Terms has no right to rely on or enforce any of the Terms.

Each of the paragraphs of the Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Your statutory rights as a consumer are unaffected by the Terms and you may have rights under statute additional to those granted by the Terms. If in doubt you should contact your local Citizens’ Advice Bureau or Trading Standards Office.

Where the words "in writing" appear in the Terms, this includes email. If you wish to contact ARU in writing, or if any provision in the Terms requires you to give ARU notice in writing, you can send this to ARU by e-mail to giving@anglia.ac.uk, or by pre-paid post to The Development Team, Corporate Marketing, 1st Floor, Eastwood House, Bishop Hall Lane Chelmsford Essex CM1 1SQ.

Governing Law

The Terms, and your relationship with ARU under the Terms (including the subject-matter of the Terms and the formation of the contract, and any contractual or non-contractual dispute associated with your use of the Services), are governed by English law. You and ARU agree that the courts of England and Wales shall have non-exclusive jurisdiction to resolve any such dispute. Notwithstanding this, you agree that ARU shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

Customer Service

If you wish to make an inquiry or complaint, you can do so by post by writing to: Development Team, Corporate Marketing, Eastwood House, Bishop Hall Lane Chelmsford Essex CM1 1SQ, or by email at giving@anglia.ac.uk.

Effective Date: (January 2018)